At OnePath, we tailor our product support to your patient
When you prescribe GATTEX for your patient, OnePath is here to provide them dedicated support. We'll connect your patient with a OnePath specialist who acts as their go-to person. They will:
Work with your patient’s insurance provider to
help them receive their prescribed Takeda
treatment
Enroll patients in the OnePath Co-Pay
Assistance Program, if they qualify*
Coordinate the shipment and delivery of your
patient’s medication by working with a
specialty pharmacy
Arrange for a trained nursing professional to
teach your patient (or patient's caregiver) how to prepare and inject GATTEX at home, once requested by your office
Provide ongoing support to your patient
throughout their GATTEX treatment journey,
which
includes directing them to educational
resources and much more
Download this guide to learn more
about the full OnePath journey.
*To be eligible, patients must be enrolled in OnePath and have commercial insurance. Other terms and conditions apply. Call OnePath for more details.
If you have questions, call OnePath at 1-866-888-0660, Monday through Friday, 8:30AM to 8:00PM ET
Meet the OnePath product support team
When your patient enrolls in OnePath, they’ll have 3 knowledgeable, dedicated specialists to turn to.
Onboarding and Access Specialist (OAS)
Your patient’s main contact during the first 6-12 months of treatment is their Onboarding and Access Specialist (OAS). The OAS is a local OnePath resource who can meet with your patient virtually, or in person at their home or another convenient location. Your patient’s OAS is here to:
- Help your patient get started on GATTEX
- Educate your office about prior authorizations, reauthorizations, and appeals
Patient Support Manager (PSM)
Your patient's contact during OnePath enrollment and for ongoing support is a Patient Support Manager (PSM). Their PSM will:
- Enroll your patient in the OnePath Co-Pay Assistance Program, if they qualify*
- Direct your patient to community support resources and advocacy organizations
- Address your patient’s questions and concerns, and help determine next steps when needed
*To be eligible, patients must be enrolled in OnePath and have commercial insurance. Other terms and conditions apply. Call OnePath for more details.
Specially trained Nurse Educators
OnePath will arrange for a specially trained Nurse Educator to provide no-cost, in-home, administration training for patients and caregivers.
These dedicated OnePath specialists are never more than a tap or a phone call away. Contact OnePath at 1-866-888-0660, Monday-Friday, 8:30 AM to 8:00 PM ET

OnePath Onboarding and Access Specialist Overview
Download this guide for more information about Onboarding & Access Specialists
Visit OnePath.com
OnePath Product Support Program
At OnePath, we tailor our support to your patient. Explore how we get to know your patient, understand who they are, and learn what's most important to them, so we can focus on what they need to access their Takeda medication.
DOWNLOADOffice Support
Support materials for you and your office

GATTEX Virtual Booth
Explore the GATTEX virtual booth with engaging visual representations that highlight key product messages, downloadable resources, and useful links to learn more about short bowel syndrome (SBS) and GATTEX.
Visit Booth
HCP Office Starter Kit
Download the Start Form, including guidance for healthcare providers and patients on getting started with GATTEX.
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Weaning Parenteral Support While on GATTEX
This resource provides information on weaning parenteral support (PS), which ranges from IV hydration to total parenteral nutrition (TPN), for patients with short bowel syndrome (SBS).
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Dosing and Diagnosis Code Reference
Refer to this document for common diagnosis codes for short bowel syndrome (SBS), as well as the recommended dosage of GATTEX for adult and pediatric patients.
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Getting Started with GATTEX
Learn about the steps you need to take to get appropriate patients started on GATTEX.
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Setting Expectations for Your Patients on GATTEX
This resource outlines team members available to your practice and your patients, as well as some of the most important considerations during the first year of GATTEX treatment.
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Instructions for Use
Patients should read the Instructions for Use before they start using GATTEX and each time they get a refill. A healthcare provider or nurse will show the patient (or patient's caregiver) how to prepare and measure the dose and to give the injection of GATTEX the right way.
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Specialty Pharmacy
GATTEX is provided to patients who are prescribed GATTEX through a limited distribution specialty pharmacy network. For more information about GATTEX distribution, please call 1-866-888-0660.
Diagnosis Codes
Commonly used ICD-11 and ICD-10 codes for short bowel syndrome (SBS)1 | |
---|---|
ICD-11 codes | |
KB89.1 | Short bowel syndrome in neonate |
DA96.04 | Short bowel syndrome |
ICD-10 codes | |
K00-K95 | Diseases of the digestive system |
K91 | Intraoperative and postprocedural complications and disorders of the digestive system, not elsewhere classified |
K91.2 | Postsurgical malabsorption, not elsewhere classified, postsurgical blind loop syndrome |